POSHORA – Legal Policies

Effective Date: [2026]

These Legal Policies govern your use of the POSHORA website and the purchase of products from our online store. By accessing or using our website, you agree to these policies.

Privacy Policy

1. Introduction

At POSHORA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through third-party payment providers; we do not store complete card details)
• Order History
• Device Information (IP address, browser type, operating system)
• Cookies and browsing information
• Customer support communications

3. How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Verify transactions and prevent fraud
• Provide customer support
• Send order confirmations and shipment updates
• Improve our website and services
• Respond to inquiries
• Comply with legal obligations
• Send promotional emails if you have opted in

4. Cookies

We use cookies and similar technologies to:

• Remember your shopping preferences
• Improve website functionality
• Analyze website traffic
• Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Third-Party Services

We may share your information with trusted service providers, including:

• Shopify
• Payment gateways
• Courier and logistics partners
• Analytics providers
• Marketing and email service providers

These third parties receive only the information necessary to perform their services.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. While we strive to safeguard your data, no method of electronic transmission or storage is completely secure.

7. Your Rights

Subject to applicable Indian law, you may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information where legally permitted
• Withdraw consent where applicable
• Contact us regarding any privacy concerns

8. Children's Privacy

Our website is not intended for individuals under 18 years of age.

9. Contact Information

Store Name: POSHORA

Email: [POSHPEONYBNG@GMAIL.COM]

10. Policy Updates

We may update this Privacy Policy from time to time. Updates become effective once published on this page.

Terms of Service

Acceptance of Terms

By accessing or using POSHORA, you agree to these Terms of Service.

Eligibility

You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.

Products

We strive to ensure product descriptions, pricing, and images are accurate. However, slight variations may occur.

Pricing

All prices are listed in Indian Rupees (INR) unless otherwise stated. Prices may change without prior notice.

Payments

We accept payments through secure third-party payment providers. Orders will only be processed after successful payment confirmation.

Order Acceptance

We reserve the right to cancel or refuse any order due to:

• Pricing errors
• Product unavailability
• Suspected fraud
• Legal restrictions
• Incorrect customer information

Shipping

Delivery timelines are estimates only and may vary due to courier operations or unforeseen circumstances.

Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

Intellectual Property

All website content, including text, graphics, logos, images, and designs, is the property of POSHORA and may not be copied or reproduced without written permission.

Prohibited Activities

You agree not to:

• Use the website for unlawful purposes
• Interfere with website security
• Attempt unauthorized access
• Upload malicious software
• Copy website content without permission

Limitation of Liability

To the maximum extent permitted by law, POSHORA shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [BANGLORE KARNATAKA], India.

Shipping Policy

Order Processing

Orders are processed within [1DAY] after payment confirmation.

Shipping Methods

We partner with reputable courier companies to deliver your orders safely.

Shipping Charges

Shipping charges are [99] and are displayed during checkout.

Delivery Time

Estimated delivery:

• Metro Cities: [3–7 BUSINESS DAYS]
• Other Locations: [5–12 BUSINESS DAYS]

Delivery times may vary due to public holidays, weather conditions, or courier delays.

Tracking

Tracking details will be emailed or sent via SMS once your order has been dispatched.

Delivery Delays

Unexpected delays may occur. We appreciate your patience and will assist in resolving shipping-related concerns.

International Shipping

[Specify whether international shipping is available.]

Return & Refund Policy

Return Eligibility

Products may be returned within [10 DAYS] of delivery if they are:

• Damaged
• Defective
• Incorrectly delivered

Products must be unused, in their original packaging, and include all accessories.

Non-Returnable Items

Returns are not accepted for:

• Used products
• Personal care items
• Gift cards
• Clearance or final-sale items
• Customized products

Return Process

To initiate a return, contact us at [poshpeonybng@gmail.com] with:

• Order Number
• Product Photos (if applicable)
• Reason for return

Refunds

Once the returned product is inspected and approved, refunds will be processed within [15 DAYS] to the original payment method.

Exchanges

Exchanges are available for eligible products, subject to stock availability.

Return Shipping

If the return is due to our error (damaged, defective, or incorrect item), return shipping costs will be borne by POSHORA. For other eligible returns, the customer may be responsible for return shipping charges.